Fault Reporting - (Street Lights, illuminated signs/bollards and permanent traffic signals)

Thank you for reporting faults. Our target for attending any online reports is five working days.


All non-emergency issues can be reported by clicking on the green box at the bottom of this screen. These reports are actioned the next working day.

However, if the light has any of the issues below please phone 03451 55 00 99. We will attend and make safe within two hours

  • Traffic signals not working
  • 6 or more consecutive lights out in a street
  • Post damaged or knocked down
  • Door is off
  • Bare wires are exposed

If the fault you spot is the same as any from the list above, please call:

Tel: 03451 55 00 99


For all non-emergency streetlight faults, please fill in the online form using the link below:

Non Emergency Form

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