Kirkcaldy Central Local Office (temporarily based at Forth House, Abbotshall Road, Kirkcaldy, KY1 1RU)

Address: Town House , 2 Wemyssfield, Kirkcaldy, KY1 1XW


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Kirkcaldy Town House is the Administrive Headquarters for the Kirkcaldy area, it includes Kirkcaldy Central Local Services Centre.

 If you need information or help, visit our Local Services Centre and speak to an Advisor who will:

  • provide advice and support
  • work with other council services and agencies to help you get what you need
  • link with local people, councillors and services to work together to make your community a better place to live and work.

We operate an appointment or drop in service, and can work in a number of community languages through telephone interpreting

Useful Phone Numbers

08451 55 00 11 - Faults & Repairs

08451 55 00 22 - Environment (special uplifts)

08451 55 00 33 - Housing Information & Advice

08451 55 00 44 - Money & Payments

08451 55 00 55 - Automated Payments

08451 55 00 66 - Passes & Concessions

08451 55 00 77 - Births Deaths & Marriages

08451 55 00 99 - Emergencies (Lines open after 5.00pm)

08451 55 00 00 - General Enquiries

0800 0286231 - Homeless Emergencies

 

The Local Services Network provides access to all Fife Council services locally through a 'one stop shop' approach. A range of services, through 22 Localities and 32 Local Services Centres, can be accessed including: Information regarding Payment of Rent, Payment of Council Tax Housing Benefit Application and Information, Council Tax Application and Information Council Housing, Concessionary Travel, School Meals and Clothing Grants, Road Defects, Access to Social Work, Disabled Parking Bays, Grant Funding, For a complete list of services, please contact your Local Services Centre for more information. Registration Service is also delivered from this Local Services Centre - Births, Deaths, Marriages etc.

A National Interpretation Service is available on request.

We can interpret over 150 languages over the phone, and face to face in any one of our Local Centres.

Gives a call and we will deal with your enquiry.

08451 55 55 66 - Urdu/Punabi language line

08451 55 55 77 - Arabic Language line

08451 55 55 88 - Chinese language line

08451 55 55 99 - Bengali language line

08451 55 55 44 - Polish language line

18001 08451 55 55 00 - BT Text Direct for textphone users

Disabled Access:

There is a ramp available at Forth House. The office and reception have both been fitted with the loop system for the hard of hearing.

Opening Hours

The Local Office is open Monday, Tuesday, Thursday & Friday 9 am - 5pm
Wednesday 10am - 5pm

The Registration Services is delivered from Hunter House, Hunter Street, Kirkcaldy. Hunter House is open Monday, Tuesday, Thursday & Friday 9 am - 5pm & Wednesday 10.30am - 5pm with daily closure from 12noon - 1pm. The entrance to Hunter House is accessed from St Brycedale Avenue next to the Doctor's Surgrey.

Resources

For more information contact

Nicole Giannulli, Customer Services Lead Advisor 
Tel: 08451 55 55 55 + Ext 48 00 06 Contact Nicole Giannulli online
By Post: Fife Council, Town House, 2 Wemyssfield, Kirkcaldy, KY1 1XW

Andrew Stokes, Customer Service Team Leader 
Tel: 08451 55 55 55 + Ext 49 00 02 Contact Andrew Stokes online
By Post: Fife Council, Forth House, Abbotshall Road, Kirkcaldy, KY1 1RU

Yvonne Taylor, Customer Service Lead Advisor & Senior Registrar 
Tel: 08451 55 55 55 + Ext 47 16 88 Contact Yvonne Taylor online
By Post: Fife Council, Forth House, Abbotshall Road, Kirkcaldy, KY1 1RU

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