If you need information or help, visit our Customer Service Centre and speak to an Advisor who will:

  • provide advice and support
  • work with other council services and agencies to help you get what you need
  • link with local people, councillors and services to work together to make your community a better place to live and work. 

We operate an appointment service for the following - please phone one of the "Useful Phone Numbers" to make an appointment: 

  1. Registration services (eg Births, Deaths, Marriages & Civil Partnerships)
  2. FHR Applications
  3. Housing Advice Interviews
  4. Council Property Terminations / Change of Tenancy
  5. Debt Management Advice
  6. New Tenancy Sign-Ups
  7. Housing Benefit / Council Tax Applications
  8. Blue Badge applications
  9. Concessionary Travel/MyFife Registrations

Useful Phone Numbers

  • 03451 55 00 11 - Faults & Repairs
  • 03451 55 00 22 - Environment (special uplifts)
  • 03451 55 00 33 - Housing Information & Advice
  • 03451 55 00 44 - Money & Payments
  • 03451 55 00 55 - Automated Payments
  • 03451 55 00 66 - Passes & Concessions
  • 03451 55 00 77 - Births Deaths & Marriages
  • 03451 55 00 99 - Emergencies (Lines open after 5.00pm)
  • 03451 55 00 00 - General Enquiries
  • 03451 55 11 55 - Council Tax and housing Benefits
  • 0800 0286231 - Homeless Emergencies

A National Interpretation Service is available on request.

We can interpret over 150 languages over the phone, and face to face in any one of our Local Offices.

Gives a call and we will deal with your enquiry.

  • 03451 55 55 66 - Urdu/Punabi language line
  • 03451 55 55 77 - Arabic Language line
  • 03451 55 55 88 - Chinese language line
  • 03451 55 55 99 - Bengali language line
  • 03451 55 55 44 - Polish language line
  • 18001 08451 55 55 00 - BT Text Direct for textphone users
Customer Service Centre - South West Fife area
Tel: 03451 55 00 00 Contact Customer Service Centre - South West Fife area online