Item 09 - Scottish Public Services Ombudsman Update

Introduction to Cookies

Cookies are small files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you disallow cookies.

When you first enter our site we place analytics cookies on your device to help us understand how customers use our site. We use this to improve your customer experience. We also place functional cookies on your device to allow certain parts of the site to work. If you choose to disallow cookies we will not place or use, any more cookies on your device during your visit.

For additional information on cookies please check out the Information Commissioner’s Office.

You can change your mind at any point and update your cookies preferences by clicking on the 'cookies' tab at the bottom of the page or the link in the footer of pages.

Please let us know what you think of the cookies information we're providing by filling out our Cookies Feedback Form (you will need to enable cookies to complete the form).

Compliance Cookie

This is a small cookie used to store your cookie preferences. No personal information is collected about you or about your computer.

Analytics Cookies

Analytical cookies allow us to recognise and count the number of visitors to our website, and to see how visitors move around the site when they are using it. This helps us to improve your website experience and the services we provide. No personal information is collected about you or about your computer.

Third Party Cookies

We use a number of social media tools and external applications to enhance visitor interaction on our site. If you already use these tools and applications their cookies may be set through our website. If you do not use them then our site will not place these cookies on your device.

Functional Cookies

These cookies are used when completing online forms, logging in to the site and using the 'find my nearest' functionality (stores search history). They do not contain any personal information and for the most part are automatically deleted when you close your browser.