Learn basic sign language. Learn how to work with a sign language interpreter. Be aware of your duties under the BSL (Scotland) Act 2015.
High call volumes to Scottish Welfare Fund and Fife Council Contact Centre
Fife Council is reminding people who receive housing benefit how important it is to report any changes to their household or income.
We will be carrying out planned IT maintenance this weekend on Saturday 17th September which will cause some disruption to services.
Edinburgh Airport is consulting the public on its Airspace Change Programme (ACP) and Fife residents will have the chance to hear directly from their Director of Communications at a public meeting on Wednesday, 14 September, 6-8pm at Dunfermline City Chambers.
We will be carrying out planned IT maintenance over the next two weekends - Sunday 11th and Saturday 17th September - during which it may take a little longer than normal to answer calls.
A review of the council's estate has highlighted that many community buildings are under used, no longer fit for purpose or don't meet the needs of local people. The review is now moving forward to the next stage with reports to Area Committees setting out the position in each local community and making proposals for change.
AN INDEPENDENT Commission has set out a far-reaching vision to eradicate poverty in Fife. 'Fairness Matters' the report of the Fairer Fife Commission, is challenging Fife Council, public services, charities and businesses in Fife to work together to deliver a "significantly fairer Fife by 2030."
Residents in Kelty are invited to come along to a public meeting to be held at Kelty Library on Tuesday 17 November 2015 at 6pm. The meeting will provide information on the plans for the current library's transition to the new Kelty Community Centre, which is due to open in January 2016.
INDEPENDENT experts from across Scotland met in Dunfermline this morning to discuss links between poverty, where people live and the health of Fifers.
We're experiencing intermittent problems with our phones.
A new Council Home Swap system for tenants is being launched this month by Fife Council.
Fife Council's Annual Customer Report 2013-14 was discussed by councillors at a recent meeting of the Environment, Finance and Corporate Services Scrutiny Committee.
Fife Council will shortly be contacting some residents to check their circumstances as part of a regular council tax discount review.
All Council IT systems now up and running properly again.
We are currently having some IT, which might affect a number of the services we offer to the public.
All local offices will be closed tomorrow, Wednesday, as previously advertised in the offices. Normal opening hours will apply on Thursday.
Over 60 Fife Council employees have now graduated from the Customer Service Professional Qualification (CSPQ) scheme, one of the highest numbers in Scotland.
A new repairs by appointment system for tenants is being launched this month.
More complex complaints from Glenrothes customers are being dealt with in time by the council.
Awareness sessions to give organisations a better understanding of the needs of Deaf people and the barriers they face.
For the first time, you can go online to apply for housing benefits and council tax reduction or to report changes to your circumstances if you're already claiming these benefits.
On Monday 10 March Kirkcaldy Town House will re-open its doors after a £3.2 million modernisation and refurbishment project to give the important civic building a new lease of life.
Our Contact Centre services have now returned to normal following work last night to fix the technical fault
Disruption to Fife Council Contact Centre phone lines.