Crisis Grants

Scottish Welfare Fund Logo

Scottish Welfare Fund Logo

What’s a crisis grant?

Crisis grants can help keep you and your family safe from harm in a one-off crisis.

You might be able to apply for a crisis grant if you’ve had an emergency, for example your money has been stolen or you have lost it, or if you’ve suffered from a disaster like a serious fire or flood causing substantial damage.

The grants are paid by Fife Council as part of the Government's Scottish Welfare Fund.



Who can apply for a crisis grant?

Anyone who’s suffered an emergency or disaster and is struggling with the expense can apply. It can help pay for the things someone needs to prevent harm to them or their family's health or safety because of an emergency or disaster. Applications can be made for living expenses and essential items such as food, heating costs, nappies, toiletries and temporary accommodation costs. 

The grants are designed to help people who are on a low income, so you can apply even if you don’t claim benefits. We give you a grant and not a loan, so you don't need to pay it back.


  You can normally only get 3 crisis grants in a 12 month period.  If you claimed a benefit from The Department for Working and Pensions or at your Job Centre and you are waiting for your first payment, you should contact them first for a Short Term Benefit Advance.

If you have applied before for the same goods/services, you can only apply again after 28 days of your application, unless there has been a relevant change in your circumstances.

If you have already claimed a crisis grant please allow 2 working days for us to process your application and call you back.



Excluded items

There are items for which an award from the Scottish Welfare Fund cannot be made

 If the item(s) you need is on the fund excluded list, you can see what other alternative support can be provided



 How can you apply?

  • Apply online (link to external site, opens in a new window - make sure your browser popup settings allow this)
  • Call 0300 555 0265  Monday to Friday: 9.30am to 4.30pm, Wednesday lines don't open until 10.30am due to staff training     (calls to 03 numbers cost no more than the national rate).

                Once you’ve applied, Fife Council  will contact you within two working days.





What will I get?

Crisis grants are awarded on a priority basis.

We grant the highest priority items to vulnerable people who have an immediate and severe need, or who will face significant adverse consequences if help is not provided urgently.

If you do qualify for a grant, it will be provided in one of three ways: 

  • A chip and pin card loaded with a predetermined amount to pay for services such as removal costs
  • Goods, such as brand new items of furniture delivered and installed direct from the contractor to you 
  • A voucher that can be redeemed for money or energy top up for prepayment meters (PayPoint Store locator)

  PayPoint lolg


Will my personal circumstances be checked by the welfare team? Yes:

  • We have the required access to DWP data to check information provided by applicants.
  • We will work with applicants to identify any other support they may need or be entitled to and refer them to relevant services to help tackle underlying problems.  This may include money advice, debt advice, welfare rights, social work or any other relevant services. 
  • We are working with DWP to achieve continuity with other welfare provision.
  • Eligibility checks will be done to find out whether the applicant is eligible for a grant.  These include identity and residence checks , a check against a savings threshold and the limit for repeat applications.
  • We will check that the applicant’s personal circumstances meet the conditions set out for the grants.
  • We will check the applicant’s needs are of sufficient priority to warrant a payment from limited funds by assessing them as high, medium or low priority.
  • We will check there is sufficient money available in the budget to pay a grant. 


What happens if I am refused a grant or I do not qualify?

You can find more information on our review process here.



Where else can I get support?

Fife council, other agencies and local charities are on hand to help and give you advice on anything from budgeting, getting back onto learning, employment, travel costs to energy advice and keeping safe.

 A list of other support options are available here  



Where can I find out more information about the scheme? 

To find out more about the Scottish Welfare Fund, see the page on the Scottish Government's Website at:



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