Alternative Sources of Support

Depending on your circumstances, there may be other sources of support available to you.

These are listed below:


Support available

Furniture or household items

You may be able to get a DWP Budgeting Loan from the Social Fund for furniture or household items if you are receiving certain benefits.

Through contacts with Women's Aid Starter Packs can also be provided to women who are moving into their own accommodation

Help support your local community and benefit the environment by buying low cost furniture and electrical appliances from re-use charities such as the British Heart FoundationCastle Furniture Project and Fife Furniture Plus.

Social media sites can be a good source of low cost furnishing/appliances, these are usually local people selling for a low price or giving away for FREE!!!

Money/debt advice

Fife Citizens Advice Bureau provides a free, confidential and independent Money Advice service.  Telephone Helpline: 03451 400094.

Debt Support Trustis a registered charity that provides debt advice through the UK. The right debt help and solution will depend on your personal and financial situation. In some instances you may be suitable for a number of debt solutions, if this is the case we will help explain each debt option for you. If you have a debt problem and need money advice then speak to Debt Support Trust on 0800 085 0226.

The best way to get tailored debt help and money advice is to contact one of our expert debt advisors either via telephone, email or by completing a debt test questionnaire.

The Money Advice Service also provides free, confidential and independent advice on a broad range of financial matters including Money Advice, debt, home insurance and other financial products and services, including bank accounts.

You may be able to get a DWP Budgeting Loan from the Social Fund to help pay off certain debts that have been taken out pay for essentials if you are getting certain benefits.   


Fife Council's Job Clubs provides free information, advice and guidance on employment.

You can look for a job using Universal Jobmatch.

If you have a disability, you may get financial support through the DWP's Access to Work Scheme scheme.

If you are getting certain benefits, you could get a DWP Budgeting Loan from the Social Fund for expenses connected with looking for or starting work (including childcare costs). 

Digital Skills Fife

This booklet explains where you can get free access to computers and the internet in Fife, and where you can learn more about how to use them.

1. Where can I get computer access and internet?

2. Where can I improve my computer skills?

3. Where are my community job clubs?

4. Do you have computer skills and want to volunteer?

Help after starting work

If you are a lone parent, who has recently started work, you may be able to get help from the Lone Parent Discretionary Fund from the DWP for the first 6 months after your benefits have stopped. You can apply for childcare, living or unexpected costs to assist you to remain in work by contacting your local Job Centre

Front Line Fife

Multi- Agency Welfare and Money Advice and Support inc. languages and interpreter support


If you’re struggling with rent arrears, debt and issues with accessing benefits due to changes in welfare reform Frontline Fife is waiting to help you.

  • Benefits Advice & Representation
  • Money Advice
  • Housing Advice
  • Language support

Anyone needing help across Fife can email: or Ann at 01334 659391


Wise2money provides co-ordinated advice to anyone who would benefit from co-ordinated advice from more than one agency in relation to money, debt and housing advice.

This could be:

  • Assistance with claim benefits
  • Benefits entitlements affected by the changes in Housing Benefit regulations for EU nationals
  • Interpreter assistance to attend appointments with DWP
  • Rent arrears and/or benefit issues.

Anyone who needs language support with money/debt issues.

Anyone needing help across Fife can email:

Budgeting and financial education

The Money Advice Service can provide online tools and budget planners.

The Council's Adult Learning service can provide support and assistance with budgeting and financial education. 


Making Justice Work

Frontline Fife can offer you co-ordinated help and advice to help your situation:

  • Housing Advice– help and advice on housing options available to you and Lay Representation in court.
  • Money Advice– Help and advice on how to maximise your money and manage your debt (including options which may enable you to keep your property)

Legal Advice– Legal help, advice and representation in court for mortgage repossession and eviction

Anyone needing help across Fife can email: or Gillian at 01592 583394.

Welfare benefit advice

The Council's Welfare Rights phone line provides information on welfare benefits and can point you in the right direction.  Telephone 0345 1400 031.

Fife Migrant support

Fife Migrants forum, 36 Kirk Wynd, Kirkcaldy, KY1 1EH

Daily Advice Clinic - For free advice, information, help, support and referrals to mainstream service providers

Job Club - run a weekly Job Club every Tuesday afternoon,

CARF advice clinic - a dedicated advice clinic for you, with help and advice from a Citizen Advice & Rights Fife advisor. This clinic runs once a month and you will be referred to it once you attend the daily advice clinic.

Kingdom Credit Union (collection point) -  We provide a collection point for the Kingdom Credit Union, this runs from 2-4 on a Monday afternoon. Please drop in for information on saving and loans.

To book or enquire about an activity call 01592 642927 or email

Support for Ex-servicemen/women and their families

Poppy Scotland provides and fund a variety of services to give advice, support and financial support. Call 0131 550 1557 for more information accessing support or email

Housing issues

If you have any housing issues then you should discuss these with your landlord.

Fife CouncilFife Housing AssociationGlen Housing AssociationKingdom Housing AssociationOre Valley Housing AssociatonCaledonia Housing Association, Dunedin Canmore HousingHillcrest Housing Association and Ochil View Housing Association.

You will also be able to access free, confidential and independent advice from Shelter Scotland

Home contents insurance

If you are a Fife Council tenant make sure that you are covered with a suitable home contents insurance policy means that you don't have to worry too much about the cost of replacing your belongings if they are lost or damaged.  You can get information from the Money Advice Service.

You can download an application from here home contents insurance scheme or alternatively, contact your nearest Local Office or the Housing and Neighbourhood Service on 01592 583217.

If you are a Housing Association or Housing Co-operative tenant then you should contact your individual landlord regarding affordable home contents insurance. 

Moving house

You may get a Discretionary Housing Payment (DHP) in certain circumstances.

You may also get a DWP Budgeting Loan from the Social Fund for removal expenses or rent in advance if you are getting certain benefits.  

Safer communities

Information on Community Wardens can be found here. 

Cold weather payments

Pensioners on Pension Credit will usually qualify for the scheme. Some people on other benefits may also qualify for a Cold Weather Payment, including:

  • Income Support
  • income-based Jobseeker’s Allowance
  • income-related Employment and Support Allowance
  • Universal Credit

People can find out if they are due a Cold Weather Payment by calling – 0800 99 1234.

Heating your home

Are you struggling to heat your home?  Do you live in Fife?

There is a support package consisting of the Scottish Governments Energy Assistance Scheme and a local initiative called ‘Cosy Kingdom’ which work together to help Fife householders who are struggling to heat their home. You can find out about this fund in the following ways:

By calling:

1. Home Energy Scotland on 0808 808 2282 (free from landlines and most mobiles). You can also text the word ‘WARM’ to 81025 for a call back or email:

2. Greener Kirkcaldy on 01592 858458

3. St Andrews Energy Network on 01334 659315

4. CARF on 03451 400095

By going online: and fill out the on-line form.

Energy advice and information

For advice and assistance with energy costs you should contact the council's Energy Efficiency team here.

We would encourage anyone who is struggling to afford to heat their home to get in touch with our partners at the Energy Saving Scotland advice centre on 0800 512 012, by email or by completing a home energy check on their website.

Reducing/Re-using and Recycling

You can help the environment by limiting the amount of waste that is produced by reducing, reusing and recycling

Bus and Rail Travel

The jobcentre plus travel card is provided to those unemployed claiming Jobseekers Allowance or Universal Credit for 3-9 months (18-24 year olds) or 3-12 months (over 25s). Other benefit recipients may receive a Jobcentre Plus Travel Discount Card from 3 months of their claim and if they are actively engaged with a Jobcentre Plus adviser. Cardholders are entitled to a 50% discount on selected rail tickets and discounts on bus fares if they are:

  • Actively seeking work and engaged with a Job Centre Plus adviser
  • Not on a work programme
  • Must take 2 passport sized photographs with you

May be used at the discretion of Jobcentre Plus staff to help with the cost of travelling to an interview, training or for the first months of travelling to work.

Further information on the support available for the unemployed can be found in your local Jobcentre Plus office. See more details on how to contact your local Jobcentre Plus office.


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