Pest Control

Our qualified, experienced staff can offer advice and guidance, investigate the problem in domestic and commercial premises and treat the problem using equipment and pesticides which are controlled to keep you safe and minimise damage to the environment.

We treat wasp and bee nests since these insects may present a risk to public safety. Attempts are made to relocate the nests and swarms of honeybees, by using local beekeepers, as an alternative to destroying them.

Rodent control work includes surveys of commercial, agricultural and rural premises and any appropriate control measures are adopted where and when they are deemed necessary.

If you have a problem with pests please look at the table of charges and exemptions below, then contact us.

Charges and Exemptions



Full Price

Commercial Organisation - Price is plus materials. On-site advice will be charged at the full rate.


per Hour

£68.99 per hour plus materials (invoiced)

Council House tenant - Council house tenants are exempt from charges

per Treatment


Housing Association Tenant - You should contact your association to arrange any pest control treatment with Fife Council.  They will arrange with Fife Council to carry out treatment. If they choose not to pay for treatment and you still require work to be carried out, then you will be required to pay for it. Pest Control advice by telephone will be provided free of charge. On-site advice will be charged at the full rate.

per Treatment


Private Home Owner - Residents in receipt of pension credit, income support or unemployment benefit are exempted on production of proof/documentation. Pest Control advice by telephone will be provided free of charge. On-site advice will be charged at the full rate. Exemptions do apply.

per Treatment


Private Landlord - Pays on behalf of the private tenant if covered in their tenancy agreement.

per Treatment


Private Tenant - Charged if not covered by a tenancy agreement. Tenant should contact their landlord to check if the landlord will arrange for treatment as part of their tenancy agreement. Pest Control advice by telephone will be provided free of charge. On-site advice will be charged at the full rate

per Treatment


Note: the charges above are inclusive of VAT.  Your payment details are required when booking a treatment.  Payments can only be taken between 8.00am - 5.00pm and 5.30pm - 8.00pm.

By clicking on the names you can find out more information on problem pests.


Two types of Ant are found in the UK:
  • the Black Ant (Garden Ant)
  • the Pharoah’s Ant
The Black Ant is a worker Ant and is five millimetres (1/5 inch) long, whereas, the Queen is 15mm (3/5 inch) long and is brown. The Pharoah Ant is two millimetres (1/10 inch) long and the Queen is five millimetres (1/5 inch) long, and both are yellow.
You can control Ants by:
  • destroying the nest if outside by pouring boiling water over it
  • buying a residual insecticide for many crawling insects
  • Remember to always follow the manufacturer’s instructions when using an insecticide.


2 types of Cockroach can be found in the UK:
  • The Oriental Cockroach
  • The German Cockroach
The Oriental Cockroach is 35mm in length and dark brown/black in colour. The German Cockroach is 22 mm long and is yellow/brown.
Cockroaches are a significant risk to public health and professional help may be needed to treat Cockroach infestation. Bad hygiene and poor cleanliness attracts Cockroaches. Prevent attraction by:
  • cleaning regularly and thoroughly
  • cleaning kitchen surfaces, Walls, floors, areas below and behind equipment
  • covering all food or keeping in resealable containers
  • emptying bins regularly
  • cleaning bins regularly 


Bedbugs do not carry human diseases but do feed on human blood. Bedbugs are small, only five millimetres (1/5 inch) long, and are oval, flat insects with pale brown/red colouring which will appear darker after a meal.
Specialists need to treat the bedbugs so it is not advised that you tackle this problem yourself. However, you can help by maintaining high levels of hygiene and housekeeping by washing bedding or putting it in a tumble drier at normal drying temperature which will kill bedbugs or eggs.

Biscuit Beetles

The Biscuit Beetle is 2 – 3.5 mm long with red/brown colouring, and is covered in short yellow hairs. They.are known to infest cereal products and can be found in shops and domestic storage rooms.


Fleas are known carriers of disease but are not generally responsible for the spread of infection in the UK. Flea bites are shown as tiny red spots surrounded by an inflamed area, and could cause irritation for 1 – 2 days. You can control a minor flea infestation yourself by:
  • cleaning all infested clothing and bedding – these can may be cleaned with an insecticide (Permethrin) or steamed clean
  • cleaning the infested area by vacuuming carpets and soft furnishings
  • regularly checking you pets for fleas and, if necessary, treat with flea powder or a flea collar
Always follow the manufacturer’s instructions when using an insecticide or flea powder.


There are three types of Fly that may cause concern to public health:
  • the Common Housefly
  • the Lesser Housefly
  • the Bluebottle                                                   
Flys are hairy insects which breed and feed in filthy conditions, and can carry harmful germs on their bodies and legs. They are known to carry the germs which cause dysentery and food poisoning, and are also associated with the spread of parasitic worms.
Direct contamination of food occurs when a Fly lands and leaves droppings on food and food preparation surfaces. You can control a minor fly infestation in your home/business yourself by:
  • prevent attraction - good hygiene is necessary to limit potential breeding sites and food sources.  
  • rubbish must be stored in easily cleaned containers with tight-fitting lids.  
  • rubbish should be removed regularly from the storage area
  • prevent entry - windows that open may be protected by wire or nylon mesh screens

Furniture Beetle

The Furniture Beetle bores into wood which can result in costly treatment, repair and refurbishment. Infestations can lower the value of a property. They are reddish/brown in colour and approximately 4-6mm (1/6 to ¼ inch) long. The larvae known as woodworm can grow to 6mm (1/4 inch) long and are creamy white with a brown mouth. The application of insecticides to the wood can prevent and control the beetles, and liquid insecticides provide a residue to protect against re-infestation.

The chemicals used to treat infestation must be applied by trained and experienced personnel - if structural timer has been infested it must be removed, properly disposed of and be replaced with pre-treated sound timber.

Grain Beetle

There are 3 types of Grain Beetle found in the UK:
  • the Saw Toothed Beetle
  • the Merchant Grain Beetle
  • the Foreign Grain Beetle
The Saw Toothed and Merchant Grain Beetles are 2.5 – 3.5mm long and dark brown in colour. The Foreign Grain Beetle is red/brown in colour and 2-3mm long.
If the pests infest cereals etc they can cause caking, moulding, sprouting and a reduction in quality and weight. The can also taint or discolour cereals and any foods which are infested could become unfit for human consumption.

Grain Weevil

There are 3 kinds of Grain Weevil found in the UK:
  • the Grain Weevil
  • the Rice Weevil
  • the Maize Weevil
Grain Weevils are dark brown and 3-4mm long. Rice Weevils are also brown (with 4 red spots on their forewings) and are 2.5mm long. The Maize Weevil is the same as the Rice Weevil but is 3.5mm long.
Grain Weevils are regularly imported into the UK in grain and cereal products. Infestations can also arise from insects harbouring in the fabric of vehicles and buildings used for grain transportation and storage, or in the seams or weave of sacks. Therefore, they are one of the most harmful pests of farm-stored grain, and since both adults and larvae are cold-hardy, they can breed readily in the UK.


2 types of Mice in the UK can become pests:
  • the House Mouse
  • the Long-Tailed Field Mouse                               
The House Mouse weighs up to 50 grammes (approximately 2oz) and usually has brown fur on its back and grey fur underneath. Its ears are large in relation to its body and its feet are small. The tail is approximately the same length as the head and body but is much thinner than the tail of a young rat.
The House Mouse is the more common domestic pest and will nest in partitions, beneath floors and behind wall boarding. They can cause problems by gnawing woodwork and other building materials, damaging water pipes (causing flooding) and electrical cables (causing fires and electrical failure).

Psocide (Booklice)

Psocids (pronounced šo-kids) or Booklice are common but harmless insects. They are between 1 and 2mm (1/25 - 1/12 inch) long and can survive in dry, powdery goods, so from time to time people find their food cupboards have become infested with tiny grey or brown insects.


There are 2 kinds of Rat that can cause problems:

The Brown Rat is a common pest in the UK and is known as the common, field or sewer rat. It can be found indoors or outdoors in any place where there is food and shelter which includes sewers. The Brown Rat weighs between 100 - 500 grammes (3.5 - 17oz) and has brown fur on its back and grey fur underneath. It has small ears with a blunt snout and, including the tail, can measure between 32-48cm (13-19 inches) in length.

The Black Rat is rare and is sometimes known as the ship rat. The Black Rat is smaller and weighs between 100 and 300 grammes (3.5-10.5oz) and may have black or brown fur with large, almost hairless, ears and a tail which is longer than the length of its head and body.
Rats spread diseases and are therefore considered to be a significant threat to human health. Those diseases include:
  • Rat Bite Fever
  • Weil’s Disease
  • Salmonella Food Poisoning
In addition to these diseases bacteria can be carried on their fur or feet which may give rise to food contamination.  Rat droppings and urine may also contaminate food and water where precautions are not taken.


Seagulls are beautiful animals to observe in their natural environment but they can be a nuisance around your property causing damage, creating constant noise, mess and health risks from their droppings.  Also, during the breeding season the birds can become aggressive if they feel threatened.
Seaside towns and villages are becoming extremely attractive to seagulls to feed and rear their young but we urge people to stop feeding seagulls as the expert view is that these birds are scavengers which are thriving, and putting both the public and other bird populations at risk.
Our main priorities are to:
  • identify the scale and locus of the problem
  • adopt environmental measures to reduce food sources
  • discourage people who regularly feed scavenging birds
See our seperate page on 'Seagull Nuisance'

Silverfish and Firebrats

Silverfish are primitive, wingless insects which are aptly-named because of their metallic-grey appearance and their darting movements when disturbed. They are torpedo-shaped insects approximately 12mm (½ inch) in length with long antennae and three long bristles at the end of their abdomen.

The Firebrat is similar to the Silverfish in general shape but is slightly larger at 16mm (3/5 inch) long and does not have a metallic appearance. It is greyish-white with dark, speckled markings.   
Although Silverfish are unwelcome visitors to our homes they do not present a risk to human health.  
Both pests can be treated with insecticides but several treatments may be necessary. Always follow the manufacturer’s instructions when using insecticides.

Spider Beetle

There are four kinds of Spider Beetle commonly found in the UK:
  • the Australian Spider Beetle
  • the White-Marked Spider Beetle
  • the Golden Spider Beetle
  • Gibbium Psylloides
The Australian Spider Beetle is 2.5-4.0mm long with dull-brown to golden-brown hairs on its forewings. The White-Marked Spider Beetle is 2.0-4.3mm long, reddish brown in colour, with yellow hairs and white scales on its forewings. The Golden Spider Beetle has silky golden-yellow hairs and five scales on its thorax and forewings, with the adult measuring between 3.0-4.5mm in length. Gibbium Psylloides has a mite-like appearance, ranging from 1.7-3.2mm long and is hairless with shiny red-brown to black colouring. 


Several species of Wasp exist in the UK but the most familiar are:
  • the Common Wasp
  • the German Wasp
Wasps are probably the most familiar and disliked of all British insects, and are often regarded as nuisance pests or a threat to health although they are not responsible for the spread of disease.. They have black and yellow bands around their body and a narrow ‘waist’ in the middle of their body. The worker wasp is 10-15mm long and the Queen is 20mm long. They have two pairs of wings which lock together and the needle-like sting is possessed only by the females and is concealed near the tip of the abdomen. They are generally disliked and feared because of their painful stings.   They will only sting when the wasp is aroused, frightened or defending its nest.
Wasp stings may be serious, and in extreme but rare circumstances, they may prove fatal. The normal symptoms include:
painful swelling
itching rash
Stings can be treated with a cold compress or anti-histamine cream. Medical assistance should be sought where breathing difficulty, faintness or shock occurs as a result of a Wasp sting.
Wasps are social insects and build new nests each year. It will only be necessary to treat nests if they are a danger to people. Unless such a danger exists the nests should be left alone. When nests require to be treated this should be done with an insecticide when activity around the nest is minimal. Always follow the manufacturer’s instructions when using insecticides.

Pest Control
Tel: 03451 55 00 22 By Post: Fife House North Street Glenrothes Fife KY7 5LT
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