Advice and support
We advise both traders and consumers on trading standards laws.
Consumers can contact us through our partners at Citizens Advice Consumer Service. They will give initial advice and pass your enquiry to us should it require investigation or specialist advice.
Contact the Citizens Advice consumer helpline on 08454 040506 (lines are open Mon - Fri from 9am - 5pm).
Information and advice on consumer rights is available online at adviceguide.org.uk/scotland (takes you to an external website) where you can make an online complaint or enquiry
Traders can contact us for advice on all aspects of trading standards laws including:
- unfair trading practices
- product safety
- weights and measures
- consumer credit
- consumers’ rights and the sale of goods
- cancellable contracts
For more information contactTrading Standards
Tel: 01592 583141 Contact Trading Standards online