Demand responsive transport

As part of Fife Council's Transportation Services, Demand Responsive Transport provides wheelchair accessible transport free of charge to individuals in the community who have difficulty accessing main stream public transport.

These services are commonly known as Dial-a-Ride and Ring & Ride, and they take people from their home address to various appointments, shopping etc.

Dial-a-Ride

Dial-a-Ride is a free shopping service for people who have difficulty using conventional public transport. Trained staff pick up passengers from their doors and who are then driven to one of a choice of Town Centre destinations. A friend can travel with you as a companion and they too will travel free.

Unlike Ring & Ride, where you must book in advance, we follow a set timetable.

Ring & Ride

Unlike Dial-a-Ride (which follows a set timetable) this is a door-to-door service that you must call and book in advance. The bus will call at your door and will take you anywhere within the local operating area.

All our buses have very low steps or a lift. The driver is always on hand to help you and will assist you on and off the bus if you want.

Ring & Ride currently operates within the following areas:

  • Kirkcaldy
  • Levenmouth - (Leven/Buckhaven/Methil/Methilhill, Kennoway, Windygates)
  • Dunfermline (including Rosyth)
  • Glenrothes


You can travel anywhere within an operating area. Unfortunately, you cannot use Ring & Ride to travel between different operating areas. For example, you cannot travel from Kirkcaldy to Dunfermline, using the Ring & Ride service.

Who can use Ring & Ride?
If it is difficult for you to use normal buses then call us. Your difficulty may be permanent or temporary, physical, mental or sensory.

Where can I go?
You can go anywhere you want, as long as it is within the operating area. You may want to go shopping, visit relatives and friends, go to work or to college, go to the cinema or bingo or just visit the park.

When can I travel?

 

Operating Area

Travel Time from

Travel Time to

Kirkcaldy

8.40am

10.00pm

Levenmouth

8.40am

10.00pm

Dunfermline

8.00am

10.00pm

Glenrothes

8.00am

10.00pm


What if I need a helping hand?
If you feel the support of a friend or family member would help please bring them with you. You can also bring your hearing or guide dog.

What does it cost?
If you hold a concessionary travel pass then you can travel free. If you need someone to help, they too will travel free.  If you do not hold a concessionary travel pass then you will pay 80p for a single journey or £1.60 for a return.

How do I use Ring & Ride?
We need you to register before you can book a journey. Registration is quick and simple, all you need to do is telephone the Ring & Ride office on 03451 55 11 88.  Our booking office is open Monday to Friday, 9.30pm to 2.30pm. Telephone the booking office on 03451 55 11 88 and tell us where and at what time you want to travel. For example if you want to travel on a Sunday you need to call us on Friday.

The list below shows the day you need to call us to book your trip:

 

To travel on:

Book your trip on:

Sunday

Friday

Monday

Friday

Tuesday

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Saturday

Thursday


The telephone number for both of these services is the same: 03451 551188.  Please use the contact details below for any further information


For more information contact

Ring & Ride
Tel: 03451 55 11 88
By Post: Rothesay House Rothesay Place Glenrothes Fife KY7 5PQ

Maureen Brown, Dispatcher, Demand Responsive Services 
Tel: 03451 55 55 55 + Ext 47 36 56 Contact Maureen Brown online
By Post: Forth House Abbotshall Road Kirkcaldy Fife KY1 1RU

Anne M. Dickson, Dispatcher, Demand Responsive Services 
Tel: 03451 55 55 55 + Ext 44 44 05 Contact Anne M. Dickson online
By Post: Forth House Abbotshall Road Kirkcaldy Fife KY1 1RU

Angela Hutchison, Lead Professional - Demand Responsive Services 
Tel: 03451 55 55 55 + Ext 44 17 61 Fax: 01592 560798 Contact Angela Hutchison online
By Post: Fife Council Bankhead Central Bankhead Park Glenrothes Fife KY7 6GH

Catherine Malloy, Dispatcher - Demand Responsive Services 
Tel: 03451 55 55 55 + Ext 47 36 57 Contact Catherine Malloy online
By Post: Forth House Abbotshall Road Kirkcaldy Fife KY1 1RU

Michael McQueen, Transportation Officer - Demand Responsive Services 
Tel: 03451 55 55 55 + Ext 44 17 67 Fax: 01592 560798 Contact Michael McQueen online
By Post: Fife Council Bankhead Central Bankhead Park Glenrothes Fife KY7 6GH

Cheryl Menzies, Lead Dispatcher - Demand Responsive Services 
Tel: 03451 55 55 55 + Ext 47 36 55 Contact Cheryl Menzies online
By Post: Forth House Abbotshall Road Kirkcaldy Fife KY1 1RU

Shona Wilson, Dispatcher - Demand Responsive Transport 
Tel: 03451 55 55 55 + Ext 48 00 41 Contact Shona Wilson online
By Post: Forth House Abbotshall Road Kirkcaldy Fife KY1 1RU
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