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Find a Trusted Trader (takes you to an external website).
Apply to Join Trusted Trader
Background
Fife Trusted Trader was launched in January 2011 and is led by Fife Council Trading Standards.
It’s a membership scheme which uses an online directory of local trades who have made a commitment to treat their customers fairly.
Trusted Trader is designed to:
- Help customers avoid rogue traders
- Help customers make a more informed choice when choosing a trader
- Promote good business practice
How Does it Work?
Customers who use a Trusted Trader are asked to complete a survey form, based on their experience. That feedback is published on an online database by our partners at Referenceline.
Before employing a trader to work in your home, you can search online for a local Trusted Trader (takes you to an external website) and check the feedback from their previous customers. This can help you to select the right trader for your needs.
Who Can Join?
The scheme is aimed at the home improvement trades, other household related services and the motor trade.
Requirements of the Scheme
Members must agree to adhere to the Terms and Conditions. This includes a commitment to trade fairly, within the requirements of the law.
What if Something Goes Wrong?
Should something go wrong, it is a condition of membership that members deal promptly and effectively with any complaint in accordance with our dispute resolution process.
Limitations of the Scheme
Member firms are responsible for their work and Fife Council accepts no liability for work done. Customers are advised to satisfy themselves as to the suitability of any member they choose to use.
For more information contact
Trusted Trader SchemeTel: 01592 583141 Contact Trusted Trader Scheme online
By Post: Fife Council, Kingdom House, Kingdom Avenue, Glenrothes, KY7 5LY
