Kirkcaldy Customer Service Centre
- About Kirkcaldy Customer Service Centre
- Opening Hours
- Disabled Access
- Holidays and Closures
Kirkcaldy Town House is the Administrive Headquarters for the Kirkcaldy area, it includes Kirkcaldy Customer Service Centre.
If you need information or help, visit our Customer Service Centre and speak to an Advisor who will:
- provide advice and support
- work with other council services and agencies to help you get what you need
- link with local people, councillors and services to work together to make your community a better place to live and work.
We operate an appointment service for the following - please phone one of the "Useful Phone Numbers" to make an appointment:
- Registration services (eg Births, Deaths, Marriages & Civil Partnerships)
- FHR Applications
- Housing Advice Interviews
- Council Property Terminations / Change of Tenancy
- Debt Management Advice
- New Tenancy Sign-Ups
- Housing Benefit / Council Tax Applications
- Blue Badge applications
Useful Phone Numbers
03451 55 00 11 - Faults & Repairs
03451 55 00 22 - Environment (special uplifts)
03451 55 00 33 - Housing Information & Advice
03451 55 00 44 - Money & Payments
03451 55 00 55 - Automated Payments
03451 55 00 66 - Passes & Concessions
03451 55 00 77 - Births Deaths & Marriages
03451 55 00 99 - Emergencies (Lines open after 5.00pm)
03451 55 00 00 - General Enquiries
0800 0286231 - Homeless Emergencies
A National Interpretation Service is available on request.
We can interpret over 150 languages over the phone, and face to face in any one of our Local Centres.
Gives a call and we will deal with your enquiry.
03451 55 55 66 - Urdu/Punabi language line
03451 55 55 77 - Arabic Language line
03451 55 55 88 - Chinese language line
03451 55 55 99 - Bengali language line
03451 55 55 44 - Polish language line
18001 03451 55 55 00 - BT Text Direct for textphone users
Disabled Access:There is a ramp available at Town House The office and reception have both been fitted with the loop system for the hard of hearing.
Opening HoursThe Customer Service Centre is open Monday, Tuesday, Thursday & Friday 9 am - 5pm
Wednesday 10am - 5pm
For more information contactLocal Office - Kirkcaldy area
Tel: 03451 55 00 00 Contact Local Office - Kirkcaldy area online