If you need information or help, visit us one of our Customer Service Centre and speak to an Advisor who will:

• provide advice and support
• work with other council services and agencies to help you get what you need
• link with local people, councillors and services to work together to make your community a better place to live and work.

We operate an appointment service for the following - please phone one of the "Useful Phone Numbers" to make an appointment: 

1. Registration services (eg Births, Deaths, Marriages & Civil Partnerships)
2. FHR Applications
3. Housing Advice Interviews
4. Council Property Terminations / Change of Tenancy
5. Debt Management Advice
6. New Tenancy Sign-Ups
7. Housing Benefit / Council Tax Applications
8. Blue Badge applications
9. Concessionary Travel/Myfife Registration

Useful Phone Numbers

03451 55 00 11 - Faults & Repairs

03451 55 00 22 - Environment (special uplifts)

03451 55 00 33 - Housing Information & Advice

03451 55 00 44 - Money & Payments

03451 55 00 55 - Automated Payments

03451 55 00 66 - Passes & Concessions

03451 55 00 77 - Births Deaths & Marriages

03451 55 00 99 - Emergencies (Lines open after 5.00pm)

03451 55 00 00 - General Enquiries

03451 55 11 55 - Council Tax and housing Benefits

0800 0286231 - Homeless Emergencies

03451 551503 - Social Work

A National Interpretation Service is available on request.

We can interpret over 150 languages over the phone, and face to face in any one of our Local Offices.

Gives a call and we will deal with your enquiry.

03451 55 55 66 - Urdu/Punjabi language line

03451 55 55 77 - Arabic Language line

03451 55 55 88 - Chinese language line

03451 55 55 99 - Bengali language line

03451 55 55 44 - Polish language line

18001 08451 55 55 00 - BT Text Direct for textphone users