Fife Council Complaints Form

Note that Fife Council uses the Scottish Public Services Ombudsman's definition of a complaint which does not include requests for service such as complaints concerning illegal dumping, road faults, anti-social behaviour etc. These have their own reporting pages. Please see the list below for the most common problems.  

Some of the most common problems raised with us are:

  • Bin Collection Problems
  • Council Tax
  • Housing (including Repairs) 
  • Anti-Social Behaviour
  • Road Faults
  • Noise Nuisance
  • Illegal Dumping
  • Making a comment for or against a planning application
  • Abandoned Vehicles
  • Street Lighting Faults

Fife Council is committed to the provision of high quality services. Occasionally, within such a large organisation, things can go wrong. When this happens, we will investigate all complaints received and communicate outcomes to you. Your views are important to us, and will be used to help us plan and improve our services for the future.

Should you have a complaint to make, you can do so by completing this online form.

For further information on Fife Council's complaint and appeal procedures and the timescales involved, please see our publication-'Comments and Complaints Booklet.'

Before you start filling out this form, sign into Fifedirect to keep a record in your account.

Go to the form
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