Trusted Trader scheme

Privacy Notice

This Privacy Notice explains how we use the information that we collect about you.

Fife Council uses the personal information provided by you to our partners Trusted Directory Services Limited in order to process your application to join the Fife Council Trusted Trader scheme.

The personal information we gather and use includes name, contact details and date of birth.

We also require information on criminal convictions.

We will use the information provided to check our complaints and intelligence databases, carry out open source checks and make enquiries with other organisations that may hold information on you such as Companies House, Police Scotland, trade associations and other organisations that you have told us you are a member of.

We share your information with Police Scotland and other local authorities.

We also provide your information to our suppliers to enable us to deliver this service.

We receive information about you from other local authorities and the Citizens Advice Consumer Helpline.

We obtain information about you from publicly accessible sources such as Registers of Scotland and the voters roll.

By applying to join the scheme, we gather information about third parties relevant to your application.

Fife Council has an official authority to process your personal information for this purpose in order to ascertain suitability for scheme membership.

In the event that we did not request and use this information then it would not be possible to carry out our contractual functions and process your application.

The Council will not keep your information for longer than is necessary. In some instances the law sets the length of time information has to be kept. The Council has a retention schedule which sets out how long we hold different types of information. This can be found here. Further information on how your information is used and why can be found at The Council's Data Protection Officer can be contacted at:

Fife Trusted Trader scheme

Fife Trusted Trader scheme


Fife Trusted Trader scheme is a local business partnership that aims to:

  • increase consumer confidence
  • help protect citizens from doorstep crime
  • promote good practice within local business


Find a Fife Trusted Trader or phone 01592 582710.


Review a trader once your trader has completed their work for you, to help other customers or download and complete a trader feedback form.



Apply online to join the scheme

Businesses from any service, except the food industry can apply to join. Phone 0333 444 0185 or for any other enquiries in relation to the scheme.


Additional Information

Management of the scheme is by our partners, Trusted Directory Services Ltd.

Members of the scheme are responsible for their work. Fife Council accepts no liability for work done. Customers are advised to check the suitability of any member they choose to employ.


Trusted Trader Scheme: Find a Trusted Trader
Tel: 01592 582710

Trusted Trader Scheme: Membership enquiries
Tel: 0333 444 0185
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