Product safety

Product recalls

Manufacturers, importers and retailers have a legal responsibility to ensure the goods they sell are safe. Sometimes problems come to light after sale and remedial action is taken to correct faults.

Product recalls or safety notices are issued when problems are identified that could affect the safety of the user or consumer. They provide information on action you should take if you have bought the item and who to contact for further action.

The Chartered Trading Standards Institute (CTSI) publish the latest product recalls on their website (external link).

There is also a product recalls website recently launched by HM Government.


Appliance registration

Registering your electrical appliances makes it easier for the manufacturer to inform you if an item is faulty or dangerous. Find further information and register at (external link).


Disposal of electrical items

In order to comply with EU legislation under the WEEE Directive (Waste Electric and Electronic Equipment), all electrical items should be taken to a recycling facility which accepts electric and electronic appliances.

Find your nearest Fife Council recycling centre.

Retailers who sell or supply 32kg or more of portable batteries per year must offer free collection of used batteries. Further guidance is at

Do not dispose of electrical items or batteries in general domestic waste.


Electrical safety in the home

Electrical Safety First is a UK charity. Their mission is to help prevent death, injury and damage caused by electricity. They work in partnership with government, industry and others to help reduce the greatest risks. Advice on electrical safety in the home is available at


Electric blanket testing

Trading Standards and the Scottish Fire & Rescue Service as the Community Safety Partnership hold free electric blanket testing events for Fife residents - as detailed below.

It is recommended that electric blankets should be tested every year, particularly if in constant use and at least every 3 years. If you have any doubts about the safety of your electric blanket, bring it along for a free safety test.



Tuesday 11th September: 11 am – 2 pm

Civic Centre, 10 Queen Street, Inverkeithing, KY11 1PA


Wednesday 19th September: 11 am – 2 pm

Lomond Centre, Woodside Way, Glenrothes, KY7 5RA


Wednesday 26th September: 11 am – 2 pm

Victory Memorial Hall, St Mary’s Place, St Andrews, KY16 9UY


Thursday 4th October: 11 am – 2 pm

Corn Exchange, St Catherine Street, Cupar, KY15 4BT


Wednesday 24th October 11 am – 2 pm

Templehall Community Centre, Beauly Place, Kirkcaldy, KY2 6EX


Thursday 1st November: 11 am – 2 pm

Baldridgeburn Community Centre, Baldridgeburn, Dunfermline, KY12 9EH


Thursday 8th November: 11 am – 2 pm

Balmaise Community Centre, Linnwood Drive, Leven, KY8 5AE


Tuesday 13th November: 11 am – 2 pm

East Neuk Centre, Ladywalk, Anstruther, KY10 3EX


Thursday 22nd November: 11 am – 2 pm

Benarty Centre, Flockhouse Avenue, Ballingry, KY5 8JH

Consumer and Business Education
Tel: 01592 583141 Contact Consumer and Business Education online

Citizens Advice consumer helpline
Tel: 03454 040506
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