Become a Scam Marshal

Are you, or someone you know, inundated with scam mail? Are you ever tempted to respond? Do you want to help track down the criminals behind scams and help put a stop to their activities?

If you answered yes to any of the above then why not become a Scam Marshal for National Trading Standards (NTS) Scams Team.

A Scam Marshal is any resident in the UK who has been targeted by a scam and now wants to fight back and take a stand against scams. Scam Marshals do this by sharing their own experiences, helping others to report and recognise scams and sending any scam mail that they receive to the NTS Scams Team so that it can be utilised as evidence in future investigative and enforcement work. This work plays an important role in helping to stop the scam mail altogether.

If you or anyone you know has been affected by scams and wish to register an interest in becoming a Scam Marshal please contact the Trading Standards Team by calling 03451 55 55 55 extension 440441 for more information.


Act on scams

Scams are ways to con you out of your money. Fake lotteries, bogus psychic predictions, get-rich-quick investments and miracle health claims are just some of the tricks that scammers try.

Many scams are targetted towards the elderly, socially isolated and vulnerable who if they reply, are sent numerous marketing offers, to try to make them part with their money. Names and addresses can be added to suckers lists, followed by repeated victimisation through the mail and in many instances followed up with menacing and frequent telephone calls.

Unsolicited email and text messages can be sent to thousands of people quickly and relatively cheaply. If only a tiny fraction of people reply, huge profits can still be made by these criminals.

Often this type of crime is not reported out of embarrassment or because the victim believes the scam is genuine. Its been known for victims to keep it hidden until after their death and only then do their relatives realise thousands of pounds have been paid into these criminal accounts, normally outwith the UK.


Advice and help

Advice on scams is available from (takes you to an external website). They also give an indication of current common scams. (takes you to an external website) is a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams.

Expert advice on spam and scam email is available at (takes you to an external website).

Read the story of a victim of chronic scam mail at (takes you to an external website).

The National Fraud Authority provide advice and support through their website at


Trusted Trader scheme

Fife Trusted Trader scheme is an online directory of local trades vetted by Trading Standards. As a condition of membership, they must agree to adhere to the terms and conditions of the scheme, which includes not to cold call. Find out more at




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