Buying goods and services


Trusted Trader scheme

Fife Trusted Trader scheme is an online directory of local trades vetted by Trading Standards. As a condition of membership, they must agree to adhere to the terms and conditions of the scheme. Find a trader at


Doorstep selling

Buying goods or services in your home or on the doorstep can be convenient. Many traders who call at your door are honest and genuine. Some are not and can be extremely persuasive. Examples of bad practices associated with cold calling and doorstep selling include pressure selling, unfair contracts, over priced or substandard home maintenance or improvements, phoney consumer surveys and bogus charity collections.

For advice, contact the Citizens Advice consumer service.

Police Scotland offer advice via their Beat Doorstep Crime campaign.


Online shopping

Get Safe Online is the UK’s leading source of unbiased, factual and easy-to-understand information on online safety. They provide practical advice on how to protect yourself, your computers and mobile devices. Every conceivable topic is included on the site – helping to keep you safe online.


Delivery Law UK

This website is designed and managed by The Highland Council and funded by Trading Standards Scotland, on behalf of the UK Consumer Protection Partnership.

It provides comprehensive information for consumers, businesses and practitioners on their rights and obligations in relation to parcel delivery and advice on the law relating to delivery charges


Citizens Advice consumer helpline
Tel: 03454 040506
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