When you make a claim for Housing Benefit or Council Tax Reduction, your claim should be supported with evidence. You should provide this evidence within 14 days to us at the address below, or to a Local Office.  

If you choose to return your evidence to a Local Office, we recommend you make an appointment. Although it is not always necessary, this will make sure you receive the best possible service. To arrange an appointment please call 03451 55 11 55.

Benefits and Council Tax Team

PO BOX 18015
North Street

Evidence of identity and National Insurance Number (NINO)

  • National insurance number card
  • Valid passport
  • Social security award Letters
  • Photo ID card with signature
  • Driving licence
  • Birth or marriage certificate
  • EEC identity card
  • Tax credits award letters

Evidence of where you live

  • Utility bill
  • Bank statement

Evidence of unearned income

  • Jobcentre Plus award letter
  • Pension Credit award letter
  • Tax Credit award letter
  • Pension statement
  • Letter from Child Support Agency or Legal Agreement
  • Universal Credit award letter

Evidence of earnings

  • 5 consecutive weekly payslips, or
  • 3 consecutive fortnightly payslips, or
  • 2 consecutive monthly or four weekly payslips, or
  • A certificate of earnings completed and stamped by the employer

Evidence of capital

  • Bank and building society statements showing the last 2 months transactions and current balance
  • Pass book
  • Post Office book
  • Premium bonds
  • National Savings Certificates
  • Stocks and shares certificates
  • Land and property - proof of ownership and mortgage statements.  If the property is up for sale,  provide copy of estate agents schedule. 
Benefits and Council Tax Team, PO BOX 18015, Glenrothes, KY7 5JY
Tel: 03451 55 11 55 Contact Benefits and Council Tax Team, PO BOX 18015, Glenrothes, KY7 5JY online

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