Fife Council collects and uses personal information to help it provide services to its customers. The Data Protection Act (1998) - the DPA - gives individuals rights in relation to their own information, and controls the way the Council can use the information it holds.
How the Council uses your information
The DPA controls the way organisations that record personal information use it. It says that organisations must make sure that information is-
- fairly and lawfully processed
- processed for limited purposes
- adequate, relevant and not excessive
- accurate and up to date
- not be kept for longer than necessary
- processed in line with your rights
- kept securely
- not transferred to other countries without adequate protection
If you have any concerns about how your personal information is being processed by the Council, you should contact the Data Protection Officer in the first instance.
If you remain dissatisfied, you can contact the Information Commissioner's Office (ICO); this is an independent authority, which regulates the DPA.
Accessing your information
The DPA gives you the right to find out what information the Council holds about you. This is known as a Subject Access Request.
In order to process a Subject Access Request, we require
- A written request with a description of the information you are looking for
- Proof of your identity (ideally photographic ID such as a passport or driving license)
You can submit your request to any Council office or to the Information Management and Requests Team, 2nd Floor, Fife House, Glenrothes, KY7 5LT. The team will acknowledge your Subject Access Request when we've received your request and documentation, and we'll respond to you within 40 days.
Alternatively, you can use the online form to request access to information held about you - https://fifefoi.org.uk/feedback/feedback.asp
If you're unhappy with how we've dealt with your request, you can contact the Information Commissioner's Office.
Data Protection Officer
Fife House, Glenrothes, KY7 5LT