Concessionary travel schemes
Privacy NoticeThis Privacy Notice explains how we use the information that we collect about you.
Fife Council uses the personal information provided by you to process and manage your Concessionary Travel application. Concessionary Travel in Fife is provided on a myfife smartcard.
We have statutory functions to process applications in terms of The National Bus Travel Concession Scheme for Older and Disabled Persons (Scotland) Order 2006.
The personal information we gather and use includes name, address, contact details, date of birth and gender. We also require a photograph of the applicant.
For some applications we also require medical information.
We share your information with the Scottish Government and its agencies (e.g. Transport Scotland, Improvement Service) and the supplier that produces your myfife card. We also share with Young Scot if you are entitled to receive that service.
For some applications we will share your information with external organisations in order to establish your eligibility for Concessionary Travel (e.g. NHS, Fife Society for the Blind).
If at any time you move from Fife and wish to retain your Concessionary Travel service with your new home Scottish Local Authority, at your request we will share your information with that Local Authority.
For some applications we will receive information from external organisations in order to establish your eligibility for Concessionary Travel (e.g. NHS, Fife Society for the Blind).
In the event that we did not request and use this information then it would not be possible to carry out our statutory functions and process your application or provide you with Concessionary Travel / myfife card.
There is no automated decision making in relation to Concessionary Travel.
The Council will not keep your information for longer than is necessary. In some instances the law sets the length of time information has to be kept. The Council has a retention schedule which sets out how long we hold different types of information. This can be found here.
Further information on how your information is used and why can be found at fifedirect.org.uk/privacy. The Council's Data Protection Officer can be contacted at: firstname.lastname@example.org.
If you are aged 60 or over, or an eligible disabled person aged 5 years or over and hold a National Entitlement card (known in Fife as the myfife card) you will be entitled to free bus travel throughout Scotland and discounted rail travel between any two Fife stations for £1.00 per single journey.
You may also be eligible for additional transport discounts depending on your age and/or disability.
Your myfife card will display one of the following symbols (or a combination) in the bottom right hand corner:
This symbol on your card means you are entitled to free Scotland-wide bus travel and discounted off peak rail travel between any 2 rail stations in Fife for £1.00 per single journey.
This symbol on your card means a companion can travel with you free on the bus, and also means your companion can accompany you for half fare between any two rail stations in Fife.
This symbol on your card indicates you are entitled to free Scotland-wide bus travel, free rail travel within Scotland, free travel on the Edinburgh tram route and free ferry travel within Scotland.
If you are a young person between the age of 16 and 18 or a full time volunteer under 26 and your card shows the "Young Scot" and "Pass" logo then you will be entitled to a discount on buses and trains throughout Scotland.
Your myfife card gives you free bus travel throughout Scotland on local registered and long distance bus services.
- You can travel all day, every day, there are no time or boundary restrictions, or charges for bus travel within Scotland. Additionally, you can travel to and from Carlisle from Dumfries and Galloway, and to and from Berwick-upon-Tweed from the Scottish Borders. Your card doesn't allow you free bus travel within Carlisle or Berwick-upon-Tweed.
- If your myfife card shows a "+1 symbol" then you can take a companion with you on the bus to accompany you free of charge.
Your myfife card gives a discount on rail travel within Fife.
- You can travel on all scheduled train services operating between any two stations within Fife and pay a £1.00 fare for a single journey or a £2.00 fare for a return. The number of journeys you can make is unlimited, but concession journeys can only be made during off peak times. If you are registered severely sight impaired (blind) or sight impaired (partially sighted) and your myfife card shows an "eye" symbol, then you are also entitled to free rail travel throughout Scotland.
- See the Concessionary Rail Scheme information sheet for more details.
- Depending on your circumstances you may also qualify for a Disabled Persons Rail Card (links to an external website), or if you are aged 60 or over you are eligible for a Senior Railcard (links to an external website). Both of these cards offer discounts of up to 1/3 off rail travel across Britain.
Ring & Ride/Dial-a-Ride
If you have difficulty using normal buses then you may be entitled to use the councils "Ring & Ride" and "Dial-a-Ride" service. These services are operated with fully accessible minibuses. See the Demand Responsive Transport page for more information.
If you are registered severely sight impaired (blind) or sight impaired (partially sighted) and your myfife card shows an "eye" symbol you will be entitled to free ferry travel throughout Scotland and the Islands. Vehicles and companions will be charged at the appropriate brochure fares on the ferry.
If you are registered severely sight impaired (blind) or sight impaired (partially sighted) and your myfife card shows an "eye" symbol you will be entitled to free travel on the Edinburgh tram route including journeys to and from Edinburgh Airport. If your card shows the "eye" symbol and a "+1" then your companion can also travel free. More information can be found on the Edinburgh Tram website (links to an external website).
If you need help when travelling - SEStran Thistle Assistance Card
If you need a little more time to get on and off public transport because of age disability or illness you can get a Thistle Assistance Card.
- It comes with a supply of peel off stickers which advise the driver of your disability such as sight, hearing, speech or mobility. Add a sticker to your card along with any other details that you think will be useful to the driver, show this card on the bus and the driver will be aware you need more time.
- More information on the Thistle Assistance Card is available here, you can phone us or email for a card (see contact details below) or download the app straight on to your phone either on the Apple App Store or the Play Store
More information on all of the above schemes can be found on the Transport Scotland website (links to an external website)
Royal Voluntary Service (RVS) - Community Transport
RVS offer a transport service for older people who may find it difficult to use public transport. Volunteers use a combination of their own cars or adapted vehicles depending on the local area. You may need to go to a hospital or GP appointment, or just a trip into town or visit a friend.
- If you live in East Fife you can call RVS Community Transport on 01592 269654 or email them on email@example.com.
- If you live in Central or West Fife you can call Community Companions Transport on 01592 800362 or email them on FifeCCT@royalvoluntaryservice.org.uk (leaflet attached)
- Charges for this service to cover expenses are £4.00 for the first mile and 60 pence per mile thereafter.
CONCESSIONARY TRAVEL FOR YOUNG PEOPLE
- Young Scot National Entitlement Card - If you are aged 16 to 18 or a full time volunteer up to the age of 25, your Young Scot National Entitlement card will entitle you to travel discounts.
- Young Persons Bus Travel - By placing your Young Scot card on the bus Electronic Ticketing Machine and stating your destination, you will receive 1/3 off single adult fares on almost all local and long-distance buses in Scotland. In addition, your card can be used on most services to and from Carlisle and to and from Berwick-upon-Tweed from anywhere in Scotland.
- Young Persons Rail Travel - You will receive a discount on the train by simply presenting your valid Young Scot card when purchasing your rail ticket at stations, or on board trains where no ticket issuing facilities are available. The discount is generally 1/3 off most rail fares, 1/3 of most advance purchases and 50% off all weekly or monthly tickets.
NATIONAL ENTITLEMENT CARD - GENERAL INFORMATION
Your myfife card (National Entitlement Card) is supported by the Scottish Government to deliver national and local services. Your card is a smartcard and is a convenient way to access to various public services and facilities with only one card. You can visit the National Entitlement Card website (links to an external website) to find out more.
Concessionary Travel Team
Tel: 01592 583370 Fax: 01592 583643 Contact Concessionary Travel Team online
By Post: Fife Council Bankhead Central Bankhead Park Glenrothes Fife KY7 6GH